Marc King
2423 Denevi Drive.
San Jose, CA 95130
408-832-2505
King10x@gmail.com

Marc King 
Salesforce Senior Solutions Architect

HIGHLIGHTS:
•	Sr CPQ Solutions Atchitect
•	Solution Design, Development 
•	High Functioning Technical BSA 
•	Subscriptions, Renewals, Invoicing, ERP Integration
•	Data Governance, Data Migration, Data Security
•	System Architecture Design & Development
•	User Story Documentation, Solution Design
•	Technical Project Management Support
•	25+ years Salesforce Consulting Experience
•	Over 100 full Hands-on implementations & custom Solutions
•	Salesforce CPQ, Design Configuration & Development 
•	Apttus CPQ, CLM, X-Author Configuration & Development 
•	Agile Process, Jira, Slack, Confluence, & Scrum Management
•	Excellent communication and Team leadership skills

PROFESSIONAL EXPERIENCE 

Tek Sysytems
Salesforce CPQ Senior Solutions Architect
October 2021 - Current
•	SPLUNK 
•	Design and implement Auto Renewals across all Splunk Products
•	Auto Renewals Uplift and Uplift Overide
•	Non Standard Terms auto Case Creation and Queue for Sales Ops
•	SAP Integration with Stripe Payment Processing
•	Multi Year Ramp Deals Creation and Management
•	Unified Entitlement View in Tableu
•	Capacity Tracking, Data Governance, Data Quality

Jade Global
Salesforce CPQ Senior Solutions Architect
February 2021 - October 2021
•	UDEMY - Re-Implement CPQ for the global enterprise. Align CPQ with Sales Operations, Correct system operational misalignment. Improve operational productivity across Sales, Legal and Finance. re-design reporting and forecasts to reflect best practices and detailed real-time actuals across all global revenue channels.

•	Key Udemy CPQ implemetation Documents, Designs, Builds and Deployments
•	Renewals Uplift and Uplift Overide
•	Non Standard Terms auto Case Creation and Queue for Sales Ops
•	NetSuite Integration with Salesforce for international Orders
•	Custom Access and Security structure for Global Sales 
•	Multi Year Ramp Deals Creation and Management
•	Rip and Replace Process
•	Partner / Distributer Channel Sales and Management 
•	ARR tracking and Management in Salesforce
•	End to End To Be Flow for CPQ to Netsuite, Sales and Renewals 
•	DEV, QA, UAT, SIT, Deployment and Production Technical Support

Wilco Source
Salesforce CPQ Senior Solutions Architect
February 2020 - November 2020
•	CEPHIED - Solution Design Requirements Gathering, User Story Documentation, Subsciption Billing Solution Design and Development management. Technical Project Management Support, UAT support and deployment management with ongoing support for enhancements. Salesforce CPQ test Pilot releases and Global Rollout for highly complex Medical Testing Instrument and Reagent sales. Multi-Tiered Client Hierarchy structure, Pricing Snapshots and Discounts with regulatory constrictions in SAP, SAP to Salesforce Integration for real-time price modeling. Data Governance, Data Migration, Data Security

Critical River Staffing
Salesforce CPQ Senior Solutions Architect / Business Systems Analyst
October 2019 - February 2020
•	MALWAREBYTES - Complex Subscription Billing Environment Solving deep rooted problems causing system failures and slowdowns. A hyper complex implementation suffering from API overloads and user slowdowns and lockouts. Was able to uncover and solve several long-standing critical issues as well as assist with development projects and work overloads that were hampering departmental output. ZoomInfo and SalesLoft Insight Implementation, QA Testing, Coding, Data Management, Solution design and development with detailed project management in Jira. Data Governance, Data Migration, Data Security

Local World Staffing
Salesforce CPQ Senior Solutions Architect / Business Systems Analyst
Mar 2019 - October 2019
•	INFOBLOX - Managing Enhancements across the Infoblox Global Salesforce/CPQ Production subscription billing environment. Managing external Vendors and internal development teams through Sprint Cycles from Design to Build, Test and Deployment. Partnering with Strategic Management to define and scope upcoming Sprint Cycles to maintain workflow and cost effective use of internal and external resources. Hands on testing of new development for validation of design and function with management of pre and post internal business testing for revisions or deployment to the production environment. Documentation of processes across all sales, services, and support systems. Data Governance, Data Migration, Data Security

Computer Futures
Salesforce Senior Academic Solutions Architect / BSA
June 2018 - Jan 2019

•	University of San Francisco - USF, provided architecture subject matter expertise, solution design, and gathered requirements to create a request for proposal (RFP), functional solution mockups, and a functional requirements document (FRD) for the USF Student 360 Lightning Community project. This project encompassed CASA the Center for Academics and Student Achievement as well as LWSC the Language, Writing, and Speaking Center. I also designed the internal metrics and analytics solution to be used by USF to measure the impact of the solution within CASA, LWSC, and ITS. Data Governance, Data Migration, Data Security

Droisys Inc
Senior Salesforce Security Solutions Architect / Business Systems Analyst
April 2018 - Jun 2018

•	EJ Gallo Salesforce security design and configuration (Roles, Profiles, Record Types and Sharing rules for Global Multi-Billion-dollar retail wine club membership sales, BRD, FRD, Test Plan as well as assisted with Apex development validation and QA. Data Governance, Data Migration, Data Security

Addison Group
Senior APTTUS Solutions Architect / Business Systems Analyst
Jan 2018 - Apr 2018

•	Harmonic Inc Partner Portal Implementation, Apttus Contract Management, Apttus Approvals Management, and Apttus CPQ with Pricing and Configuration and Implementation.

Hireforce
Senior Sales Cloud Solutions Architect / Business Systems Analyst
Mar 2017 - Jan 2018

•	Saint-Gobain Managed the final stage of global delivery for 169 vertical markets, assignment rules and Wave Analytics for the global management team. 

Third Wave Analytics
Senior Health Cloud Solutions Architect / Business Analyst 
Nov 2016 - Feb 2017

•	ATI Global Life Sciences Team Roll Out of custom Salesforce solution aligned with life sciences medical industry partner acquisition. Detailed Multi-tiered dashboard development for executive board weekly stand up meetings.

•	23andMe - Custom life Sciences Salesforce solution to realign the company with multiple corporate vertical channels. Detailed executive reporting for financials and forecasting. Data Governance, Data Migration, Data Security

•	Karius - Custom Life Sciences Solution rollout with the new Salesforce Lightning Experience. Custom dashboard reporting, custom layouts, and workflow development with process builder.

Lirik.io - Salesforce Sales/Service Cloud Solutions Architect 
Dec 2015 - Nov 2016

•	20/80 - Analytics Cloud - Designed and built Forecasting Dashboards for global strategy and execution executives encompassing Complex product schedules and diverse opportunity management methods in a single view. Data Governance, Data Migration, Data Security

•	Preempt Security - Service Cloud - Aligned Salesforce with the IT security infrastructure implementation lifecycle. Implemented complex team assignment to place the best teams on an Account based on opportunity criteria.

•	HGST Western Digital - Partner Portal - Architected, Designed and managed development of the Oracle Communicator 4 Tiered case escalation Qualification System. System required Custom portal on the front end and Tibco integration with Lotus Notes on the backend. Data Governance, Data Migration, Data Security
 
•	Townstone Financial - Financial Cloud - Full Deployment with Pardot marketing automation. The solution fully automated account management for a 5 man office with 2000+ clients and over 1 billion in assets managed.

•	Zoom Communications - Community Portal - Designed and Managed development and deployment of Custom Communities Portal for partners with single sign on integration with Vartopia deal registration and TalentLMS. Also architected and managed build out of a certification tracking system in Salesforce allowing Zoom certification holders to carry and maintain certification. 

PICARRO - Salesforce Solutions Architect / Business Analyst 
Jun 2015 - Dec 2015

Integrated Subscription Billing, E-commerce, and ERP. A highly sophisticated technology, used to analyze atmospheric elements to detect gas leaks, toxins, and chemical weapons. This project required a deep capability to learn and communicate system architectural advantage effectively to a global audience. Pardot automation design, Salesforce ERP Integration and Financial tracking were key to this engagement.

•	Salesforce Solutions Architect
•	Business Analysis, Requirements Gathering
•	Conduct Meetings, Executive Briefings
•	Finance Management Integration
•	Steel Brick Order Processing Integration
•	Syspro ERP Integration
•	Case Management Customization

ADOBE Legal Operations - Solutions Architect / Business Systems Analyst 
Nov 2014 - Mar 2015

At Adobe, Scrum Management and Agile Process are mandated across all project based teams. A Business analyst is required to gather requirements, design, construct and present a demo, and then deliver a final solution every 3 weeks, with each team member taking the Scrum Master responsibility every other Sprint Cycle. Our focus was migration of legal contract management to Apttus CPQ, and CLM with Apttus Advanced Approvals and X-Author.

•	Apttus CPQ Design and Development
•	Apttus Contract Lifecycle Management Design and Development
•	Apttus Advanced Approvals and X-Author Design and Development
•	Data Governance, Data Migration, Data Security
•	Salesforce Solutions Architect, Solution Design
•	Custom Salesforce and Force.com Solutions Development
•	Business Analysis, Requirements Gathering 
•	Functional Specifications Development
•	Conduct Meetings, Executive Briefings
•	Manage Offshore teams, Daily Scrum Calls
•	Process Re-engineering, Change Management
•	Scrum Master and Agile Management in Jira

SALESFORCE CONSULTING SERVICES – SR Solutions Consultant Jan 2008 – Sep 2014

Wearing all hats as Architect, Designer and Developer. I would meet with clients to gather requirements, Scope project resources, deliver BRD and Technical Specifications, then develop solutions on the Salesforce Force.com platform. Solutions: Partner Management, Product Development, ISO 9000 Registration, Healthcare, Financial, Academia, Global Marketing Automation.

•	Salesforce Solutions Architect
•	Company Mergers, Acquisition Data Migrations
•	Custom Salesforce and Force.com Solutions
•	Business Analysis, Requirements Gathering
•	Functional Specifications Development
•	Custom SalesForce Solutions & Force.com Applications
•	Apttus Contact Management, Quote to Cash, Advanced Approval, CPQ
•	CTI pop up records and Linked in Caller Information Solutions
•	Data Migration, Data Mapping & GAP Analysis 
•	Communities, Sales Cloud, Service Cloud, Marketing Cloud Deployment 
•	Enterprise Applications Integration
•	Hipaa Compliance and Data Security
•	Exact Target, Pardot, Marketo, Eloqua Implementation

Completed Projects

Trimble Navigation, Carbonite, Omnicell, JTI Electrical, Aircom Mechanical, Colliers International, Synopsys, Singularity University, Intermedia, Passare, Organic Network, ITU, 3 Factor Indexing, iFiMobile, TubeMogul, Splice Telecom, Formation 8, Big Joe Lifts, AnyPerk, Disqus, Fromm International, United Contractors, Ninja Metrics, Snowflake Software, YouEye, Next Village, Del Grande Dealer Group, Sonnen Porsche.

MIPS TECHNOLOGIES – Director Global Web Operations 
Feb 2007 – Jun 2008

•	Business Systems Analysis & Business Requirements Documentation
•	Salesforce Implementation and Administration
•	Data Migration, Data Mapping
•	Architecture Design and Functional Specifications Development 
•	Build-out SalesForce Sales Cloud to US, Israel, Japan Teams
•	Custom Force.com Solution - Multi-Contract Royalties Tracking 
•	Eloqua Marketing Automation deployments in US, China, Taiwan, Japan

OBJECTIVITY INC – Salesforce Architect 
Jan 2006 - Feb 2007

•	Business Requirements & Functional Specifications Documentation
•	Rollout of SalesForce Sales Cloud and Service Cloud to US sales/support 
•	Eloqua and SalesForce.com Integration
•	Complex Marketing Automation System Development

SOLUTIONS CONSULTANT - E-Business Analyst / Strategist 
Jan 2001 – Jan 2006

Completed Projects

Expedia, United Nations, Shoretel, Apptera, Socket Communications, Blueprint Ventures, Kineto Wireless, Access Mortgage Banc, Velodyne, CopperCom, L-3 Communications, Devicescape, Mail Frontier

•	Implement sales and marketing automation systems
•	Provide Internet Marketing Management services.
•	Interface with customers to optimize strategic e-marketing campaigns.
•	Scope the cost and risk of software systems projects. 
•	Provide analysis of data for strategic segment marketing.

EDUCATION
San Diego State University-California State University
Bachelor of Computer Science (BCS)1985
Transcripts Available

CERTIFICATIONS
• Salesforce Administrator 201 Certified
• Online Testing Professional (MECLabs)
• Demand Generation Professional (Eloqua University)

– Excellent Executive References Available Upon Request –