Bheem Shankar
Email: bheemshankarsf2016@gmail.com
Phone: 8341529907

•	Over 5.11 years of experience on Salesforce Platform as a Developer and an Administrator. 
•  Extensive experience with the Salesforce.com development life cycle, application design 
   patterns, Integration patterns and deployment planning.
•	Extensive Experience working on the Salesforce Products Sales Cloud, Service Cloud, Community Cloud & Developing Custom Applications on Salesforce Platform.
•	Experience in implementing Salesforce CPQ, Salesforce Billing and Sales Cloud
•	Understanding of Sales, Sales Operations, Product, and Business Operations, and experience solving Complex Use Cases.
•	Hands-on experience in building Salesforce CPQ package elements, Configurations of Bundles, Price Rules, Product Rules, Quote Templates, Quote Line Editor, Custom Applications, Lightning Experience, Visual Flows, Process Builders, and other Salesforce platform tools.
•	Experience in Quote Management, Order Management, Contract Management such as Amendments and Renewals, Invoicing and Billing process, and Payment allocations.
•  Experience working in Agile methodology, Scrum methodology, Waterfall model and 
   Test-driven development.
•	Experience in Building Lightning Web Components.
•	Experience in using Dev Hub, Scratch Orgs, Salesforce CLI and Lightning Component Library.
•	Good experience in developing Salesforce Lightning Apps, Components, Controllers and Events.
•	Experience in using Lightning Data services to Load, Save, Create and delete a record without using Apex Code.
•	Experience working in Agile Methodology.
•	Strong knowledge of Salesforce configuration, data migration, system integration and familiarity with Visualforce (Pages, Components, Controllers) MVC architecture and Apex (Classes, Controllers &Triggers).
•	Extensive experience in designing validation rules, custom objects, custom fields, customizing page layouts, workflow alerts & actions, pick lists, approval processes, record types, custom tabs, Reports, Dashboards, and email generation according to application requirements.
•	Experienced in data cleansing and mapping data from source to target salesforce.com.
•	Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
•	Migrated data from Legacy Systems to Salesforce CRM using data loader.
•	Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
•	Experience in security settings like Organization Wide Defaults, Sharing Rules and Role Hierarchy.
•	Sound understanding of SOQL and SOSL for Querying and Searching Data for Force.com platform.
•	Hands-on experience with development tools like Force.com IDE, Force.com Explorer and Data Loader.
•	Experience in Implementing Batch Apex and Schedule Apex.
•	Designed and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
•	Proficient in implementing business flows using the Declarative framework via Workflow Rules and Approval Processes.
•	Experience in designed entities like custom objects, creating the relationships/ junction objects like Master-Child, lookups, Entity Relationship data model, Pages, Classes, Interfaces, Workflows & Workflow rules, triggers, Email alerts and business logic.
•	Has Solid understanding of Salesforce Platform and its architecture.
•	Has Solid understanding of Release Management, Application Lifecycle Management, Development Lifecycle, and Deployment Best Practices and Governance.
•	Has Client facing experience in Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, and Enterprise Application Architecture.
•	Strong communication, organizational and interpersonal competencies along with detail oriented and problem-solving skills in the technology arena.

Certifications:
1)	Salesforce Certified Platform Developer I
2)	Salesforce Certified Administrator

Educational Qualification
B. Com from Osmania University.

Work Experience
•	Working as a Senior Specialist in DuPont from November -2016 to Present.

Projects Handled
Client - Dupont
Role: Salesforce CPQ Developer
Description: DuPont is a global technology leader, serving industries including electronics, transportation, construction, water, healthcare, and worker safety. DuPont applies diverse science and expertise to help customers deliver essential innovations and aims to be valued as their partner of choice. It is a B2B provider of specialty products in markets that include electronics, transportation, building and construction, health and wellness, and food and worker safety. DuPont is using Sales Cloud and Salesforce CPQ products from Salesforce to manage its sales data. The CRM and CPQ applications helped Dupont track its customer interests, trends, potential sales opportunities, Close the Deals Quickly, sending accurate quotations to Customers Which automatically lead to reduced sales cycles and close more deals quickly.
RESPONSIBILITIES:
• Implemented Salesforce quote to cash functionality such as Opportunities, Product configurations, Product rules, Price rules, Quotes, Orders and contracts, Lead-to-Cash business processes.
• Created product and service configuration, complex pricing rules, Product bundle structures, constraint rules and options.
• Created pricing using list, cost/markup, percent total, block, price rules, calculator plugins, filter rules, system and user discounts.
• Implemented Approval Process using Advanced Approvals, Approval Rules, Conditions and variables.
• Created Discount Schedules, Multi-Dimensional Quotes, Quote Templates, Multiple Orders from Single Quote.
• Coordinated with Legal, Business Operations, Orders and Finance teams to execute customer engagements and process purchase orders.
• Created Lightning Web Components, Aura Components and Visualforce Pages for developing Dynamic User Interfaces.
• Experience in using the decorators in LWC.
• Experience in using Lightning Message Service, Custom Events and @api Decorator for Communication between the Components.
• Experience in using Wire Decorator to read the data.
• Experience in Using Lightning Data Services to View, Create, Update, and delete records.
• Used Salesforce Lightning Inspector to debug the lightning components during the development process.
• Involved in creating Test methods to make sure complete code coverage of apex class and triggers.
• Involved in creating Visualforce email templates for Various notification requirements.
• Developed Triggers for Various Business requirements.
• Created processes using Process builder to send out email alerts and Field Updates.
• Designed, developed, and deployed the Custom Apps, Custom objects, Custom Fields, Custom
buttons, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes to suit to the needs
of the application.
• Developed Apex Classes, Apex Triggers, Workflows and Approval Processes for various functional
needs in the application.
• Designed, and deployed the Custom objects, Custom tabs, validation rules, Workflow Rules, Auto-
Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
• Used Data Loader for insert, update and bulk import or export of data from Salesforce.com Objects.
• Developed Schedule Apex Class , Batch Apex Class, Future Methods and Queueable Apex to define asynchronous processes.
• Maintained data cleanliness and accuracy by adding various Custom validation rules and Custom
formulas.
• Used the Sandbox for testing the developed App after migrating some test data from client application.

Role – Salesforce Lightning Developer
Client – Dupont
Description: DuPont is a global technology leader, serving industries including electronics, transportation, construction, water, healthcare, and worker safety. DuPont applies diverse science and expertise to help customers deliver essential innovations and aims to be valued as their partner of choice. Our Team Built and deployed the Salesforce Service Cloud, Quality Case Management processes and Customer Community Cloud. These solutions, in conjunction with their e-commerce solutions, leveraged existing CRM best practices while enabling the standardized business service capabilities on the platform, providing a broader view of customer inquiries in allowing business teams to make data-driven decisions and support teams to resolve customer issues more quickly, accurately and efficiently. The solution is allowing DuPont E&I to gain a more comprehensive view of customer requests across various service-related touchpoints such as inquiries, orders, and issue management. The solution is also helping to manage all requests and issues in real time through service and status reports and dashboards. This is increasing productivity and reducing efforts by minimizing repetitive tasks.

Responsibilities:
• Developed Lightning Aura Components for Various Business Requirements.
• Used custom tabs to monitor the use of company applications by customers and licensed users.
• Experience in data cleansing and mapping data from source to target salesforce.com.
• Customized standard Salesforce objects like campaigns, leads, accounts, contacts, and opportunities.
• Created custom fields and field dependencies on standard objects like Campaigns, Lead, Accounts and
Contacts.
• Created dependent pick lists, lookups fields, junction objects, master detail relationships, validation and formula fields.
• Developed workflow rules, time triggered workflows for various business requirements.
• Used field level security, profiles and audit trail setup to ensure that protected data is only with
authorized users.
• Designed and Implemented the Page layouts and Custom tabs to suit the needs of the application.
• Migrated data from Legacy Systems to Salesforce CRM using data loader.
• Responsible for all activities related to configuring data loader, uploading data, in CSV files into
salesforce.com, checking for data accuracy.
• Developed and deployed Apex Classes and Apex Triggers in the Force.com IDE, to accomplish
different business needs not supported by the Declarative Framework.
• Created Roles, public groups and implemented role hierarchies, sharing rules and record level
permissions to provide shared access among different users.